Emergency Response – emh homes

At the height of the COVID-19 national lockdown in April 2020, emh homes needed to quickly rehouse a number of households. FRC is emh homes’ supplier of contract furnishings as part of a contract with emh group to supply to supported housing, older people’s housing and to general needs properties.

We worked quickly and effectively to first install floorings in the identified properties, and to then fully furnish 1, 2 and 3 bedroom properties from delivering furniture and installing appliances down to cooking equipment and bedding to enable people to move in quickly. All items were placed in situ, ready for use and packaging removed for recycling so that the properties were ready to occupy.

We were able to support emh homes to identify their exact product requirements for the properties and kept emh homes frequently updated about the status of the project throughout.

“The response from our initial query was met quickly and efficiently by knowledgeable and supportive staff. Due to the efficiency of FRC, we were able to complete our entire project in a very short time scale, which was imperative as the need for this work had been created as an emergency due to the pandemic.”

Hannah Bonsell
Allocations Officer, emh homes